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vending-machine-tracking
field-market-research
secret-shopping-inspection

RETAIL INSPECTION SOFTWARE / APP

FMCG industry is changing fast and is constantly evolving. Stiff competition creates new challenges and effective use of IT has become new mantra for FMCG companies. From business intelligence to enterprise content management IT plays a vital role and became major driver of strategic decisions.

One of the major challenges of IT in FMCG is to access, manage and analyze data in distributed environments. This data can be a unique asset to generate value by way of more targeted product development, pricing, promotions, and marketing.

Inspect THIS! has specifically solved these data collection challenges in distributed environments – A tool that combines the power of the highly configurable salesforce.com platform and ease of use and reliability of native mobile applications (for Android and iOS) for mobile inspections.

  • Inspections

    • Field Surveys
    • Secret Shopping
    • Quality Control
    • Compliance Management
    • Vending Machine Tracking
    • Stand / Display Management
    • Receiving & Shipping Inspections
  • Mystery Shopping

    Conduct retail audits at stores by using Mystery Shopper for mystery shopping.

  • Price Checks with Barcode Integration

    What price is being advertised with your product: on the shelves, in the store or on promotion material & What price is charged at the Till? Mystery Shopper will provide a photo of the product, shelf and receipt.

  • Customer Surveys

    Quickly create simple customer surveys to gather opinions from around the country. Load text questions, multiple choice and rating scales or even request photos for items of interest.

  • Market Research

    Receive instant feedback from your target market to help your company make important business decisions and better understand the customers you are marketing to.

QUALITY CONTROL

The intention of quality control is to minimize failures in production-process and to establish and maintain strict quality standards.

Major challenges for this process includes ;

  • Filling inspection forms at different stages by different QA operators
  • Various approval mechanisms and workflows
  • Tracking paper forms is usually prone to error and even small changes on forms produce great amount of overhead
  • Additionally archiving and retrieving paper forms can be quite problematic.

 

Inspect THIS! is the key management solution for improving the quality performance and eliminating costly scrap and rework for your business.

  • Goods at distributed warehouses or different stages within production lines can be inspected and tracked easily. This enables timely decision making in the case of quality problems
  • QA operators can retrieve relevant inspection forms, fill in and submit inspection results at a location where there is no internet connection. QA operators have the ability to attach visual proof (e.g. video, photo) of noncompliance if the good fails to meet one or more of specified quality requirements/standards.

FIELD SALES & MARKET RESEARCH

Field Sales Representatives (FSR) in FMCG sector spend 30% of their work time with paperwork. Even so managers do not get enough information about filed work in a timely manner, which causes loss of resources.

InspectTHIS! enables sales personnel of consumer goods companies to capture field information (for e.g. order details, competitor intelligence, collection details, etc.) using a native mobile application. The information captured from the field is made available to head office (management, sales and operations team) in real time and is accessible over a web based application. Inspect THIS! automates the entire field activities by eliminating paper based order forms therefore increasing FSR efficiency and providing more transparency over field.

Use of Inspect THIS! for FSRs brings the following advantages:

  • Easy-checking of compliance at POS in terms of price, distribution/coverage, shelf space, placement, promotions (proof with visuals like image, audio, video)
  • Sales team will clearly concentrate more on their Sales activities rather then offline clerical work for DSR submission. Team can potentially spend more time on field activities and visit more dealers as administrative overheads are reduced
  • The solution supports real time, bi-directional exchange of data. This allows sales visit details from field to be made available to back office staff without any delay
  • Managers are regularly updated on the ground reality of the market when competitive research is relayed to them first by their own sales force
  • Marketing team can configure the competitor information to be collected from the field. Salespeople can capture competitor inputs when they are at retail outlets to book orders
  • Powerful survey management and reporting engine for market research activities
  • The management dashboards and advanced analytical reports available in InspectTHIS! provides the most accurate and up-to-date information for review and decision making
  • Very short payback periods with near zero capital investments. InspectTHIS! is available as a subscription service with minimal starting costs

BENEFITS

OVERALL BUSINESS BENEFITS

For all retail companies looking for better performance, reduced costs and efficiency; customer survey, sales staff management, safety management and quality management is a must to get the best from their teams and resources. Inspect THIS! is a far-reaching solution to manage all aspects of audit and inspection programs.

  • All your checks during inspections and audits can be all done right on time, with less effort and great flexibility.
  • The mobile device support of Inspect THIS! enables inspectors to perform their checks and controls on the field via their iPads or Android tablets with or without an internet connection. You can collect and record all your inspections and audits details and simplify audit/inspection record keeping.
  • This paperless records can be called at any time and shown to auditors to prove compliance within your company. Moreover, this central hub of information gives the ability for new and existing employees to acquire job knowledge faster, reducing training time and providing higher job quality.
  • Retail inspections have never been easier, more flexible or more accountable with Inspect THIS!, ensuring all bullet points from an inspection are successfully completed and satisfactorily closed.

Save Inspection Time - Eliminate paper inspections

Under a minute inspection time. No need to copy files or use another platform or system for data collection.

Easy and Intuitive - Software anyone can learn

Little or no training needed to enter inspections. Clear app layout with intuitive screens to make data entry easy. Multi language support (Spanish, French, etc) make it easy to work with any staff.

Checklists - Short forms, long forms, custom forms

Customized checklists that start with a template, to which you can add and remove questions, and make it your own. Use corporate checklists for compliance. Build a checklist of your own for quick inspections. Build a detailed list for PM teams.

Flexible Reporting - Analyze inspection data by asset, facility or employee

Inspect THIS! uses powerful Salesforce reporting engine. The manager’s dashboard generates robust and custom evaluation reports according to room, floor, employee, inspector, issue, task, etc.

Control and Manage Your Employees - Individual and team reporting

Knowing who is doing a good job and who should be trained more should be based on real information.

Technology - Cloud based / access from anywhere

Inspect THIS! is available for iPhone, iPad, Android, SmartPhones and Tablets. It automatically updates its own database. Run reports from any computer. There is no need to install, store or upgrade expensive software requiring high-skilled labor.

FEATURES

Inspect THIS! automates the communicating, scheduling, tracking and reporting of safety requirements, preventive maintenance, equipment management and property improvement.

Industry Features :

PREVENTIVE MAINTENANCE | SAFETY MANAGEMENT | QUALITY CONTROL | ASSET MANAGEMENT

Mobile Features :

OFFLINE SUPPORT | ANY DEVICE (Android, iOS, Mobile, Tablet) | TAKE PHOTO, VIDEOS, AUDIO | UNLIMITED FORMS | REAL TIME REPORTS | GEO LOCATION | SCHEDULED or AD-HOC INSPECTION

WORK ORDERS

Automate your work order processing. Complete maintenance tasks on schedule. Reassign a work order and keep track of labor hours/parts used in work orders.

  • Daily Work Orders
  • Customizable Checklists
  • Access Work Orders on Mobile Devices
  • Approval Process
  • A Full Suite of Reports

PREVENTIVE MAINTENANCE

Automate entire preventive maintenance process. Inspect THIS! will schedule maintenance for your entire business which will extend the life of your assets. Eliminate dry erase boards, file cabinets, binders, notebooks and spreadsheets.

FACILITY MANAGEMENT

Monitor your facilities minute by minute remotely. Inspect THIS! is designed to help you manage your facilities electronically and remotely. The system streamlines operating capabilities and frees up the manager’s time.

  • Automated Work Orders
  • Automated Inspections
  • Contract Management
  • Security and Life Safety Compliance
  • Real-time Reporting
  • Automated Checklists

INSPECTIONS

Automate quality assurance inspection process. Inspect THIS! provides a platform for conducting consistent inspections. It allows the scheduling of inspections, provides reports and helps management identify training opportunities for team members. Increase and improve quality assurance inspection scores by your franchise representative.

  • Real-time Mobile Device Inspecting Capabilities
  • Report Bar Charts for Quick Team Analysis
  • Customized Checklists
  • Individual and Team Reporting

SAFETY & SECURITY INSPECTION CHECKLIST

Every business has safety regulations in place, it’s up to management to ensure that those rules are being followed. Make sure that alarm systems are working correctly, check equipment safety and more.

ASSET MANAGEMENT

Automate the scheduling of preventive maintenance to extend the life of your assets. Inspect THIS! allows you to track assets by manufacturer, serial number, location, warranty, expiration date and asset retirement.

  • Schedule Maintenance
  • Automate Work Orders
  • Reporting of Past Due Maintenance Tasks
  • Equipment Specific Checklists
  • Electronic Work Orders

Salesforce

POWERED By Salesforce

  • SECURE TRANSMISSIONS & SESSIONS
  • NETWORK PROTECTION
  • DISASTER RECOVERY
  • REGULAR BACKUPS

  • SECURE TRANSMISSIONS & SESSIONS
    • Connection to the Salesforce environment is via SSL 3.0/TLS 1.0, using global step-up certificates from Verisign, ensuring that our users have a secure connection from their browsers to our service.
  • NETWORK PROTECTION
    • Perimeter firewalls and edge routers block unused protocols
    • Internal firewalls segregate traffic between the application and database tiers
    • Intrusion detection sensors throughout the internal network report events to a security event management system for logging, alerts, and reports
    • A third-party service provider continuously scans the network externally and alerts changes in baseline configuration
  • DISASTER RECOVERY
    • The Salesforce service performs real-time replication to disk at each data center, and near real-time data replication between the production data center and the disaster recovery center
    • Data are transmitted across encrypted links
    • Disaster recovery tests verify our projected recovery times and the integrity of the customer data
  • REGULAR BACKUPS
    • All data are backed up to tape at each data center, on a rotating schedule of incremental and full backups
    • The backups are cloned over secure links to a secure tape archive
    • Tapes are not transported offsite and are securely destroyed when retired

inspection app for android and ios

MOBILE FEATURES

– ADD FACILITIES, SITES AND UNITS
– SET PRODUCT PORTFOLIO
– PREPARE INSPECTION QUESTIONNAIRES
– ASSIGN TASKS TO INSPECTORS AND FIELD SERVICE STAFF
– EVALUATE AND CONSOLIDATE INSPECTION RESULTS

CONSOLE ADMIN FEATURES

– ACCESS AND PERFORM ALL INSPECTIONS
– PERFORM TASKS ; PRODUCT INSPECTIONS, CORRECTIONS, CORRECTIVE ACTIONS, etc.
– SAVE AND EXECUTE INSPECTIONS & AUDITS
– SEE LIST OF SCHEDULE AND ASSIGNED TASKS
– CREATE WORK ORDERS & ASSIGN THEM TO RELATED INSPECTOR
Summary
Article Name
Retail Inspection App
Description
Inspect THIS! is the key management solution for improving the quality performance and eliminating costly scrap and rework for your business
Author
Publisher Name
InspectTHIS
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